Survey

I cannot submit my answers.

If you're unable to submit your responses, please ensure that all questions are answered and try refreshing the page. If the issue persists, consider reaching out to technical support for assistance.

I am unable to move forward to the next survey page.

If you're stuck and unable to progress to the next page, please double-check that you've completed all necessary questions on the current page.

Make sure comment questions responses are “Saved” by clicking the Save button.

If everything seems correct, try refreshing your browser or clearing your cache. If the problem persists, contact technical support for further assistance.

I cannot open the survey.

If the survey page is not loading properly, try refreshing the page or clearing your browser cache and cookies. If the problem persists, it may be due to compatibility issues with your browser. Try accessing the survey using a different browser or device.

If the issue continues, reach out to technical support for further assistance.

How do I know if my responses were successfully submitted?

After submitting your responses, you should receive a confirmation message or see a confirmation page indicating that your answers were received.

To verify submission, refresh the page. If your answers were successfully submitted, a pop-up message confirming the submission should appear. If not, you should see the survey page with your answers preserved. Click on the submit button to finalize and trigger the confirmation message.

If you're unsure whether your responses went through, check your email for a confirmation message or contact the survey administrator for verification.

Can I save my progress and return to the survey later?

If you accidentally closed the survey before finishing it or just weren’t able to finish it, don't worry. Your progress will be automatically saved, allowing you to pick up where you left off. Try reopening the survey link and look for an option to resume or continue where you left off.

If your answers weren’t saved, reach out to our support team for assistance.

I am unable to access the link.

If you're unable to access the link, it could be due to several reasons such as an expired link, incorrect URL, or network connectivity issues. Double-check the link provided and ensure that you're connected to the internet. If the issue continues, reach out to technical support for further assistance.

Multi-Rater Assessment

I haven't received any notification for a pending Multi-rater assessment.

If you haven't received any notifications for a pending assessment, first check your email spam or junk folder. If you still can't find any notifications, reach out to your HR department or the assessment administrator for assistance.

Is there a limit to the number of assessments an employee can be assigned?

While there may not be a strict limit to the number of assessments an employee can assigned, it's important to consider the time and resources required to complete each assessment effectively. Employees should prioritize assessments that align with their development goals and workload capacity.

I cannot open the Multi-rater assessment.

If the Multi-rater Assessment page is not loading properly, try refreshing the page or clearing your browser cache and cookies. If the problem persists, it may be due to compatibility issues with your browser. Try accessing the Multi-rater Assessment using a different browser or device.